If your pet has a problem during surgery hours, please telephone the practice immediately and we will ensure that you are offered an appointment on a priority basis. Please make it clear that the matter is not routine and we will do our utmost to attend to you at the earliest opportunity.
Please follow our guidance for emergency arrangements during evenings and week-ends by calling our practice and following our answerphone instructions.
Clients registered to other local veterinary surgeons or practices requesting an emergency consultation including consultations out of hours WILL be redirected to the veterinary surgeon or practice that they are registered with. Our on-duty staff reserve the right to decline to carry out the consultation. This is in Line with the RCVS Guidence for out of hours provision of services.
POISON PACK INFORMATION FOR VETERINARY SURGEONS
Call the practice anytime on 01297 630 500 to check stock availability.
We try to have enough stock but certain items are limited (Antivenom and plasma)
Complete the Coombefield Poison Pack prescription -The original must be given to CVH staff on collection of drugs. - please find this form in the welcome pack alternatively a link can also be found [HERE]
We will set you up as a client on our practice management system, the item will then be invoiced.
Please refer to the costing leaflet in the welcome pack, our staff will also be able to give you the cost at time of call/collection.
All items are cost price plus a small handling fee of £10
We also have in stock blood giving sets if required for plasma and activated clotting time blood sampling tubes for rodenticide poisonings and other clotting issues
Please note all products are dispensed as whole bottles/ampules unless otherwise stated.
Tablets are dispensed per tablet.
Please note our reception/nursing team can not advise on appropriate treatments, doses or poison protocoles. Please call the VPIS for details.
Please note we do have 24 hour hospitalisation facilities if patients require 24 hour nursing care and your practice is unable to offer this service.
Prices are subject to change, we will endeavour to update practices as and when increases occur.
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