If your pet has a problem during surgery hours, please telephone the practice immediately and we will ensure that you are offered an appointment on a priority basis. Please make it clear that the matter is not routine and we will do our utmost to attend to you at the earliest opportunity.
Please follow our guidance for emergency arrangements during evenings and week-ends by calling our practice and following our answerphone instructions.
Clients registered to other local veterinary surgeons or practices requesting an emergency consultation including consultations Out of Hours WILL be redirected to the veterinary surgeon or practice that they are registered with. Our on-duty staff reserve the right to decline to carry out the consultation. This is in Line with the RCVS Guidence for out of hours provision of services.
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